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Wasps & Hornets

Hornet & Wasp Control from Rentokil

Protecting your Customers and Employees from insect stings

Being stung by a common wasp or hornet (yellow jacket) is a painful experience. Only female wasps have the distinctive stinger, which they can use repeatedly unlike bees.

Image of a Hornet (vespa crabro) | Rentokil Pest Control Fiji


If you have been stung by a wasp or hornet, please refer to our guide to treating insect stings. This also has information on how to avoid being stung when outdoors.


Image of a Social Wasp (vespula vulgaris) | Rentokil Pest Control Fiji

Wasps and Hornets can be a great disruption to your business, causing problems for both staff and customers.

Danger Signs

  • Dead insects or live ones searching for food (worker wasps & hornets will look for food up to about 400 metres from the nest).
  • Noise - constant buzzing or humming. A mature wasp colony can contain between 4,000 - 6,000 individual workers each searching for food and protecting the nest.
  • Nests - hornet and wasp nests are made from chewed wood pulp and saliva, giving them distinctive paper like walls. Queen wasps search for a sheltered spot with easy access to the outdoors to build their nests, making use of lofts, wall cavities, roof spaces, out-buildings, store rooms and under the eaves of buildings. Some species also use hollows in trees as a site for a wasps nest.

Potential Harm

Untreated wasp nests can lead to:

  • Contamination of foodstuffs - Wasps and Hornets search for scraps of meat and carrion to feed their young on, whilst as adults they prefer sweet sugary things, such as fruits, jams, syrups etc ...
  • Threat of stings — Wasps and Hornets (a larger member of the wasp family) have a potent sting and can attack in large numbers if disturbed or threatened. On average one in thirty people are particularly susceptible to stings and may suffer anaphylactic shock, which require immediate professional medical attention.

Business Consequences

  • Alarm — customers become uncomfortable or fearful of being stung by wasps and leave your premises.
  • Economics — customers will be weary of returning to your premises and may inform others of their experience, which could damage your goodwill, reputation, custom and eventually your income.
  • Employees - fear of being stung may lead to staffing difficulties with greater absences and problems with hiring new staff.

Immediate Steps To Take for Wasp Control

  • Wasp Nest Removal - getting rid of a wasps nest, especially a mature nest or one in a difficult location to access requires professional expertise. Rentokil offers a fast, effective call-out service to safely destroy hornet and wasp nests. For further advice or to arrange a visit from a Rentokil Technician call us free on 0800 522 004.
  • Insect Proofing - For effective wasp control, proof your premises with appropriate insect screens and doors. Rentokil experienced Technicians will conduct a thorough inspection of your business offering you bespoke recommendations for insect screens, doors and any necessary sealing work.
  • Install Luminos Fly Killers - The Rentokil Luminos range offers a wide selection of insect killer units for your premises. All with Rentokil's unique encapsulation technology or glue boards to capture and kill flying insects quickly and efficiently. Unlike conventional zapper devices, these indoor units reduce the risk of contamination from flying insect fragmentation or blow out of dead insects.
  • Install Waspin Pots - Discreet outdoor wasp traps that contain a wasp and hornet attractant to draw the insects away from your customers and staff. Once inside the Waspin pot the wasps are unable to escape.

Do not attempt DIY wasps nest treatment if you suspect you are sensitive to wasp stings, if the nest is indoors or is difficult to access. Never attempt to treat a wasp nest when on a ladder or from a raised height.

Wasp and Hornet swarms are dangerous - if in doubt, seek professional, expert help.

With more than 600 Technicians across the country, we are always local to you. Call us free on 334 0000 to discuss hornet and wasp control for your business.

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